Sandra García
Administrative Manager - Sierra Madre
Mexico
Through this letter, I would like to strongly recommend the FBH Control platform, an effective and robust tool for managing costs, purchasing, and inventory. Its implementation has been key to optimizing and maintaining operational control across our 19 work centers — including 12 Sierra Madre restaurants, 1 Garufa restaurant, 4 hotels, and a production commissary — over 11 years of continuous operation.
In my experience, this solution represents a strategic asset that can deliver real and lasting value to the performance and growth of any company in the sector.
Gerardo Monroy Pineda
Director of Finance
Grupo Shogua - Mexico
I extend my cordial greetings and would like to recommend the FBHcontrol inventory system for cost and inventory control. Our company has used this platform for 13 years as a highly effective administrative tool that provides timely, accurate, and efficient information to support prompt decision-making. The personalized consulting and support services provided through the authorized distributor in Mexico, Logiciel, are fully professional and backed by the necessary experience to meet the needs of our 55 currently operating branches.
In conclusion, this tool can significantly contribute to the goals and success of your company.
Natalia Carreño
Food and Beverage Industry Consultant
Colombia
We have been working with FBHcontrol for several years. We have implemented it in our own locations as well as in others we have advised — with resounding success.
FBHcontrol assists us in managing inventory, costs, and purchasing. It allows us to make comparisons and identify variances with precision.
It is a highly valuable tool in our daily operations.
Gabriel Benavides
DLK Group - Colombia
In 2015, the chain—then operating 8 commercial establishments—began restructuring its operations department with a vision to standardize production and inventory processes. With the implementation of FBHcontrol, the company began integrating both its administrative and operational areas in order to obtain daily financial information.
After 10 years of expansion and corporate growth, DLK S.A.S has, as part of its vision and continued development, integrated FBHcontrol with Aldelo and SAP Business One. This integration has optimized information flow in purchasing and sales for inventory management and has also enabled purchasing interfaces with the accounting area via SAP, allowing for a daily operational overview.
FBHcontrol, through its tools and application updates tailored to operational needs and fiscal changes, has produced reports that support daily control and compliance with fiscal authorities in matters of purchasing and cost tracking.
In our operational expansion, the implementation of processing plants has enabled cost control. Through various processes and cost allocation parameters for overhead (CIF), the system allows us to control both production and distribution processes across the chain.
Currently, the company operates 28 establishments and 6 processing plants, with daily operations in production, sales, and purchasing that are consolidated and traceable across the various integrated systems. Since 2024, a new POS system (TCPOS) has been implemented and integrated with FBHcontrol, creating interconnectivity between its tools and any comprehensive system used in sector operations.
Looking ahead, our vision is for FBHcontrol to centralize all fiscal operations related to purchasing—including reception of products and sales—in order to establish a single, integrated administrative process with SAP BO.
Nohora Inés Ospina Ávila
Administrative and Financial Manager - Pasta Pronta PASTAIO
Colombia
It is my pleasure to share with you the excellent experience that Pasta Pronta S.A.S. has had with the implementation of the FBHcontrol program. It has streamlined information processing times and the generation of reports that allow us to review the company’s performance in real time—but above all, it has enhanced control over all processes, from purchasing to the points of sale across the organization.
The FBHcontrol system was acquired by the company in June 2020 to be applied across all areas of the business: purchasing, production, distribution, and points of sale—currently 20 in total—providing advantages such as:
• Optimized information
• Planning and control of production
• Planning and control of finished product distribution to the points of sale
• Process automation and inventory control
• Supplier management from the purchasing department
• Recipe control and management from the production area
• Transfer management between points of sale
• Management of transformations with precise and detailed inventory control
• Generation of a wide range of reports for in-depth analysis in each area
• Ease of use and learning of the system
It also includes a responsive and effective support team, which provides our organization with confidence and reliability in the processes we manage.
We thank FBHcontrol for this valuable contribution.
Andrea Alzate
Partner Elemento 4K
Colombia
Our relationship with FBH began in 2016. Since then, it has been a key strategic partner in the growth and efficiency of Elemento 4K, the restaurant group behind the brands Osaka, KO Asian Kitchen, DonDoh, and La Lucha Sanguchería Criolla.
Today, FBH supports us in the operation of our 12 locations, providing a flexible solution tailored to our needs.
Their system has been essential in optimizing food and beverage cost control, positively impacting the financial results of each brand.
The integration with our POS systems, accurate inventory management, and detailed tracking of ingredient performance and portioning have allowed us to take traceability and operational efficiency to a whole new level.
We especially value the close support from the FBH team, who are always willing to work alongside us to drive sustainable improvements in our operations.
Ma Alicia Alvarez
DIESA - Ruby Tuesday Honduras
Fifteen years ago, we implemented the FBH program in my company. Despite being an international franchise, we purchase most of our products locally and work from scratch. Implementing this system helped us organize internal operations with better processes, gain greater insight into the products that impact costs, and learn how to monitor them. Today, this system is the key component of our back-of-house operations, helping us control costs and improve the profitability of the business. Many of our decisions today are made using information from FBH.